Lite Load TransportationBook Now

Privacy Policy

Last updated: May 14, 2026

Introduction

Lite Load Transportation ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or book a delivery, and how we use it to provide our transportation services across Central Florida.

Information we collect

When you submit a delivery request or contact us, we may collect:

  • Your full name
  • Phone number
  • Email address
  • Pickup and delivery addresses
  • Preferred date, time, and service type for your delivery
  • Any other details you choose to provide in your request

How we use your information

We use the information above to:

  • Schedule, confirm, or decline delivery appointments
  • Contact you about your booking status and delivery details
  • Send service-related emails, such as confirmations or updates
  • Coordinate pickups and deliveries with our team
  • Improve our scheduling and customer service

We collect this information solely to operate our delivery services and communicate with you about your requests. We do not sell your personal information to third parties.

How we store and protect data

Booking information is stored securely using industry-standard hosting and database services. Access to customer data is limited to authorized personnel who need it to fulfill deliveries and manage appointments.

Sharing with service providers

We may share limited information with trusted service providers that help us run our website, store data, or send transactional emails (for example, appointment confirmations). These providers are only permitted to use your information to perform services on our behalf.

Your choices

You may contact us to ask questions about your information or to request correction of inaccurate details related to an active or recent booking. If you do not wish to receive service-related messages, please let us know when you contact us.

Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

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